Technology should make life easier, not more frustrating.
Whether you just bought a new phone, received a new computer, or have been using the same device for years, you don’t have to figure everything out on your own.
Equal Access Technology Services provides patient, one-on-one technology assistance for older adults throughout the Pittsburgh area, or virtually anywhere in the US. We meet you where you are, work at your pace, and focus on the technology you actually want to use.
Schedule a free 30-minute phone or virtual consultation to discuss your technology needs and find the right EATS service for you. Or, read more about our services below.
What Can We Help With?
Phones & Tablets
Learn how to get the most out of your iPhone, iPad, Android phone, or tablet.
We can help with:
- Setting up a new device
- Making and receiving calls
- Text messaging
- Contacts
- Taking and organizing photos
- Installing and using apps
- FaceTime and video calls
- Maps and navigation
- Accessibility features
- Notifications and settings
Computers
Get comfortable using your Windows PC or Mac.
We can help you learn:
- Basic computer operation
- Using the keyboard and mouse
- Browsing the internet
- Microsoft Word and Excel
- Managing files and folders
- Printing and scanning
- Connecting accessories
- Using cloud storage
- Installing and updating software
Everyday Technology
We can also help you use the technology that has become part of everyday life.
Learn how to:
- Join a Zoom or Teams meeting
- Stream movies and television
- Shop online
- Complete online forms
- Manage online accounts
- Use online banking safely
- Access government and healthcare websites
- Use social media
- Organize digital photos and documents
Online Safety
The internet can be confusing, especially when scams are becoming increasingly sophisticated.
We can teach you how to:
- Recognize suspicious emails and text messages
- Identify common online scams
- Create and manage strong passwords
- Use two-factor authentication
- Recognize suspicious websites
- Protect your personal information
- Safely use online accounts
Need Help Choosing a New Device?
Not sure which computer, phone, tablet, or other device is right for you?
We can help with that, too.
Before you spend hundreds of dollars on technology, we can discuss what you actually need and help you compare your options.
We’ll help you understand:
- Which features matter
- How much storage you need
- How much memory you need
- Which operating system makes sense
- What accessories you’ll need
- Which options are worth the extra money
You purchase the equipment yourself, and we’ll help you get it set up and learn how to use it.
Personalized, One-on-One Instruction
Everyone uses technology differently.
That’s why we don’t expect you to sit through a generic computer class and hope it covers what you need.
Instead, you choose what you want to learn.
Have a specific question? We’ll work on that.
Want to learn how to use your new iPhone? We’ll teach you.
Want to become more comfortable using your computer? We’ll build your skills step by step.
Need help with accessibility features? We can help with that, too.
Accessibility Matters
Technology can be especially helpful when it is configured to meet your individual needs.
Our background in assistive technology allows us to help with features such as:
- Larger text and magnification
- Screen readers
- Voice control
- Dictation
- Keyboard accessibility
- Captions
- High-contrast settings
- Other built-in accessibility features
Learn at Your Own Pace
There are no stupid questions.
Our goal isn’t simply to solve today’s problem. It’s to help you understand your technology well enough that you can use it more confidently tomorrow.
Ready to Get More Comfortable With Your Technology?
Whether you need help with one specific problem or want ongoing instruction, Equal Access Technology Services can help.
Schedule a technology assistance session today.
Have a question? Contact us below.